ADDRESSING QUESTIONS & CONCERNS
Throughout the course of the school year, questions and concerns will arise. The South Park
School District is committed to ensuring families and community members receive answers to
their questions and have their concerns addressed in a timely and fair manner.
To do so, the South Park School District encourages families and community members to
communicate with its teachers, staff, administrators and board members using the
procedures below. This can be done with a phone call, email or scheduled appointment. By
taking your questions or concerns directly to a district staff member as opposed to only
posting those questions or concerns on social media, you begin the process towards an
appropriate and equitable resolution.
When you have a question or concern, you should begin with the district staff member
most familiar with the situation. In the case of an instructional question or concern,
you should contact your child’s teacher. Questions and concerns about building
operations should be directed to your child’s principal.
In the event your question or concern still has not been properly addressed, you
should contact an administrator at the next level. In the event you already discussed
the question or issue with your child’s teacher, you should contact your building
principal. In the event you already discussed the question or issue with your child’s
principal, you should contact the district’s superintendent. The superintendent is the
highest administrative level prior to the South Park School District Board of Directors.
South Park families and community members who have not received a resolution after
communicating with district staff members at all levels should then take their question
or concern to the board of directors. The board of directors establishes district policy
and has authority over school affairs.